Shipping policy

Shipping Policy

Thank you for shopping with The North Fern. We are committed to providing a smooth and reliable shopping experience.

Order Processing

Orders are typically processed within 1–3 business days after purchase.

Processing times may vary during holidays, promotions, or periods of increased demand.

Shipping Timeframes

We currently ship within the United States only.

Estimated delivery times are typically between 5–12 business days depending on the product and shipping destination.

Please note that shipping times are estimates and are not guaranteed.

Tracking Information

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

Shipping Delays

Occasionally, shipping delays may occur due to carrier issues, weather, high order volume, or supplier delays that are outside of our control.

We appreciate your patience and understanding should delays arise.

Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout.

The North Fern is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, The North Fern is not responsible for lost or stolen packages. If an issue occurs, we recommend contacting the shipping carrier directly for assistance.

Questions

If you have questions about your order or shipping, please contact us at:

The North Fern
6848 N Government Way
Ste 114 #751
Dalton Gardens, ID 83815

Email: support@thenorthfern.com